Resume

SUMMARY

Results-driven professional with over 30 years of experience in eCommerce, Sales, business development, client relations, and customer loyalty. Proven track record of increasing revenue for multiple companies.

SKILLS

Business Management
Project Management
Sales and Marketing
Online marketplaces (Amazon, eBay, and Walmart)
Advertising and marketing
Analytical Skills
Supplier sourcing
Data-Driven KPI Assessment
Revenue Growth
Business Development
Operations Management

EXPERIENCE

Director of Sales/E-Commerce
Middletown, CT

XSE Group, Inc. dba TonerWorld.com/ Nov 2020 to Oct 2024

  • Developed and implemented sales strategies to maximize revenue growth, doubling revenue 3 years in a row.
  • Lead the day-to-day eCommerce business, ensuring the development and execution of a retail strategy that meets business goals and KPIs.
  • Implemented effective pricing strategies that increased profits while maintaining customer loyalty.
  • Developed and promoted weekly, monthly, and quarterly sales objectives.
  • Established sales objectives by forecasting and developing annual sales quotas for regions and territories.
  • Created and implemented a comprehensive digital marketing strategy to increase brand awareness and website traffic.
  • Launched multiple marketplaces to increase revenue, including Amazon, eBay, Walmart, and Target Plus.

VICE PRESIDENT OF ECOMMERCE
Reno, NV

Online Tech Stores, LLC/ Jan 2010 to May 2020

  • Responsible for the retail division (suppliesoutlet.com) of the company and leading a team to drive and track online e-commerce revenue and gross profit against the plan.
  • Identified new ways to drive traffic and increase conversions through all media and marketing channels of the business, including a B2B sales division.
  • Managed marketing and media spend and initiated unique marketing strategies.
  • Developed strong relationships with our B2B partner sales and marketing teams, focused on these accounts.
  • Cultivate strong and transparent working relationships across the organization, ensuring open communication about the measurement of financial, programmatic, and impact performance against stated milestones and goals.
  • Work with cross-functional team to develop plans to meet/beat daily, weekly, and monthly forecasts.
  • Working with Merchandise teams and Planning, identify merchandise opportunities to include expanded assortments, strategic merchandise partnership opportunities.
  • Worked with IT to develop an API program to integrate with marketplace stores like Amazon, etc.

EDUCATION

Associates: Web Development

TRUCKEE MEADOWS COMMUNITY COLLEGE
Reno, NV

ACCOMPLISHMENTS

  • Multiple Salesperson of the Year Awards
  • Superman Award
  • Team Player of the Year Award

ACTIVITIES AND HONORS

  • Avid Mountain biker and off-road enthusiast.

LANGUAGES

Spanish – Native/Bilingual

References References available upon request.